Posts by rwalker
Outage To Ivan Area Customers
We are seeing some customers on the Ivan location popsite loosing connectivity. We are working on repairing this issue as quickly as possible. We are expecting service to be restored by morning. Sorry for the inconvenience. The Falcon Internet Team
Read MoreUpstream Provider Issue
We are currently experiencing upstream service issues with one of the main providers. Customers may experience a temporary slowdown until the service is completely restored. Expected resolution is over the next 12- 18 hours. Sorry for the inconvenience. The Falcon Internet Team
Read MoreUpgrades to Melbourne Complete
Upgrades to Melbourne service have been completed. Please let us know if there are still issues. You may need to unplug indoor equipment for a few minutes and reconnect. Thank you for your patience during the upgrade process. Your Falcon Internet Team
Read MoreMelbourne Slowness Update
Good Afternoon, We have ordered new equipment for the Melbourne site and it should be installed later this week. During the upgrade you may experience outages. We will do our best to keep them as short as possible. Thank you for the patience during this upgrade. The Falcon Internet Team
Read MoreNetwork Speed Issues in Melbourne
Good Evening Everyone We have been experiencing network slowness in the Melbourne area over the last 24-36 hours and are currently working on a solution. We will be installing new hardware tomorrow that should correct the issue and get the speed back upto where it should be permanently. Thanks for your patience. The Falcon…
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